nasenna

OP here. 1) I looked for a company phone number but could not find one (all I discovered was it was a medical supplies company). 2) I called UPS several times. I called immediately both times. First time it happened, I asked them to come pick it up. They said they would need to charge me for said pickup (even though it wasn't my package). They said if I dropped it off, there would be no charge, so I dropped it off and I told them to return to sender. That's when it came back the next day. I called to complain again and all the guy had to say was "yeah someone didn't do their job. This actually happens a lot, not the first time, won't be the last time". I ended up dropping it off again and chewed them out. Funny thing was the SECOND TIME it was delivered, I was home. I recognized the dang box right away and tried to catch the delivery man but he was already racing off to the next delivery. Wasn't really a huge deal, more less funny...try to do the right thing and the stupid box comes right back like some sort of curse...but I haven't gotten it back again and hopefully the old lady gets her medical supplies soon :)